Click2Call is an Australian business communications company providing AI-enhanced Cloud PBX, VoIP, and SIP Trunking services to businesses of all sizes across Australia. We are operated by Bcom Services Pty Ltd (ABN: 92 636 893 108).
Click2Call is a modern, cloud-based business communications platform built specifically for Australian businesses. We provide everything a business needs to manage its phone communications — from a full-featured Cloud PBX with auto-attendants and call recording, to AI-powered voice tools that transcribe, summarise, and analyse every call.
Unlike large global providers, we are focused entirely on the Australian market. This means our products are designed around the Australian telecommunications landscape, our support team is based in Australia, and our infrastructure is hosted locally for optimal performance and data sovereignty.
"To give every Australian business access to enterprise-grade communications technology that is simple, reliable, and intelligently powered by AI."
We believe that powerful business communications should not be reserved for large corporations with big IT budgets. Our mission is to democratise enterprise-grade phone systems for Australian SMBs — making them accessible, affordable, and easy to manage. Read our customer case studies to see the difference we make.
A fully hosted business phone system with auto-attendant, call recording, voicemail-to-email, and more.
Real-time transcription, call summaries, sentiment analysis, and smart routing powered by AI.
A 24/7 intelligent virtual receptionist that answers, routes, and handles calls using natural language.
Connect your existing on-premise PBX to our carrier network for cost-effective call termination.
Add Australian phone numbers and PSTN calling to Microsoft Teams via Direct Routing.
Modern VoIP solutions for businesses of all sizes, available Australia-wide.
We serve Australian businesses of all sizes, from sole traders and startups to established SMBs and multi-site organisations. Our services are available in every state and territory, including all major cities — Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Gold Coast, and Hobart — as well as regional and rural areas.
We built Click2Call because we saw too many Australian businesses struggling with outdated, overpriced, and overly complex phone systems. Small and medium businesses were being forced to choose between expensive enterprise solutions with features they did not need, or basic consumer-grade services that lacked the reliability and features their businesses demanded.
We believed there had to be a better way. By combining the reliability of a carrier-grade network with the intelligence of modern AI and the simplicity of a well-designed product, we set out to build the phone system we always wished existed for Australian businesses.
| Trading Name | Click2Call |
| Legal Entity | Bcom Services Pty Ltd |
| ABN | 92 636 893 108 |
| Phone | 1300 884 879 |
| [email protected] | |
| Website | click2call.com.au |
| Customer Portal | portal.click2call.com.au |
Click2Call is built and run by a small, experienced Australian team with deep roots in telecommunications, business, and technology. Every decision — from the platform architecture to the pricing model — is made by people who have spent years working directly with Australian businesses and understanding what they actually need from a phone system.
Director & Voice Engineer
With 20 years of hands-on experience across VoIP and traditional phone systems, Royce is the technical backbone of Click2Call. He has designed and deployed communications infrastructure for businesses of every size — from sole traders to multi-site enterprises — and brings that depth of knowledge to every platform decision. Royce oversees the network architecture, carrier relationships, and technical quality of the Click2Call service.
Director & Business Development Manager
Ollie brings 15 years of management and business development experience to Click2Call. Her background spans building and leading teams, developing commercial strategies, and growing customer relationships across a range of industries. At Click2Call, Ollie drives the company’s growth, shapes the customer experience, and ensures the business is always moving in the right direction. She is the first point of contact for new business enquiries and partnership opportunities.
Programmer
Daniel is the engineer behind Click2Call’s platform integrations, automation, and AI capabilities. With 5 years of experience in programming, API development, and artificial intelligence, he is responsible for building the tools that make Click2Call smarter — from the AI Voice Tools and AI Receptionist to the web portal and third-party integrations. Daniel’s work ensures the platform stays ahead of the curve as AI continues to reshape business communications.
Start your 7-day free trial today, or get in touch with our Australian team to discuss your needs.