Which best describes your business?
Click2Call works for both. Choose your path below to see what matters most to you.
Just you, or 1–2 people
Get a professional local number, separate your work and personal calls, and let the AI Receptionist handle calls when you're busy. Self-serve setup in minutes — no technician needed.
- Local or mobile business number from $10/month (ex GST)
- AI Receptionist answers calls 24/7
- Works on your existing mobile or laptop
- 7-day free trial — no credit card required
A team of 3 to 30 (or more)
Replace your old PABX or migrate from your existing Cloud PBX provider. Ring groups, IVR menus, call queues, multi-site routing, and Microsoft Teams integration — all in one platform. Port your existing business numbers across with zero downtime.
- Ring groups, IVR menus & call queues
- Multi-site routing across offices
- Microsoft Teams Direct Routing included
- Managed setup available from $300
- Port your existing numbers — local, mobile, 1300 & 1800
Already a customer? Login to your portal →
Key Takeaways
- Click2Call is an Australian business communications provider trading as Bcom Services Pty Ltd (ABN: 92 636 893 108), delivering cloud-based phone systems to businesses of all sizes across Australia.
- Core services include Cloud PBX, AI Voice Tools, AI Receptionist, Developer API, and Microsoft Teams Direct Routing — all managed from a single online portal.
- No hardware or IT expertise is required. Businesses can be fully operational in under an hour using existing internet connections and devices.
- Cloud PBX Users are $25/month (ex GST), which includes a local number and 300 minutes of outbound calling. No lock-in contracts and a 7-day free trial available — $11 credit included.
- Click2Call is available to businesses across all of Australia, with Australian-hosted infrastructure and local support from an Australian-based team.
Everything Your Business Needs to Make and Receive Calls
Pick the service that fits your business. Set it up today. No hardware, no IT team, no lock-in contracts.
Cloud PBX
Your business phone system in the cloud. Set up in minutes, manage from any browser — call routing, voicemail, hold music, and call recording all included. No hardware to buy, no technician required.
Learn MoreAI Voice Tools
Turn every call into useful data. Automatic call transcription, sentiment analysis, and AI-powered summaries — so your team spends less time on notes and more time on customers.
Learn MoreAI Receptionist
Answer every call, 24 hours a day, without hiring anyone. The AI Receptionist greets callers in your business name, asks what they need, and sends them to the right person — even after hours.
Learn MoreMicrosoft Teams Calling
Already using Microsoft Teams? Make and receive real phone calls right inside Teams — no separate phone system needed. Works with your existing Microsoft 365 licences.
Learn MoreDeveloper API
Building with Claude, Cursor, or ChatGPT? Connect your custom app directly to a real Australian phone system. Pull call data, transcriptions, and connect ElevenLabs voice agents — API included free.
Learn MoreVoIP for Australia
Business phone calls over the internet — clearer, cheaper, and more flexible than a traditional landline. National coverage, local numbers, and Australian-based support included.
Learn MoreNot sure which service fits your business? Compare all plans →
Manage Your Entire Phone System From One Dashboard
Add numbers, set up extensions, manage call routing, and view your account — all from a clean, browser-based portal. No software to install.
Why Do Australian Businesses Choose Click2Call?
We focus on what matters to a business owner: crystal-clear calls, zero setup headaches, and technology that actually earns its keep.
Click2Call is built and supported by a team with over 20 years of voice engineering experience — not a call centre.
Crystal Clear Voice
Click2Call uses HD voice codecs and Australian-hosted infrastructure to deliver call quality that is noticeably better than a traditional landline. Your calls are routed through data centres located in Australia, which means low latency and no international hops degrading your audio. Whether you are on a desk phone, laptop, or mobile app, every call sounds professional.
Instant Setup
There is no hardware to rack, no technician to book, and no waiting weeks for a line to be provisioned. You sign up online, configure your system through our intuitive web portal, and your team can start making and receiving calls within hours. For businesses migrating from an existing system, our team handles the number porting process end-to-end so there is zero downtime.
AI Powered
Click2Call is not just a phone system — it is a communications platform with artificial intelligence built in. Our AI Receptionist answers calls around the clock, our Voice Tools transcribe and analyse every conversation, and our intelligent routing ensures callers always reach the right person. These are capabilities that previously required enterprise-level budgets, now available to any Australian business.
How Does Click2Call Work?
Getting started is straightforward. Most businesses are making calls in under an hour.
Sign Up
Create your account at portal.click2call.com.au/join. Choose your plan, select how many seats you need, and pick your phone numbers. The whole process takes about five minutes and requires nothing more than a standard internet connection.
Configure
Use the Click2Call portal to set up your IVR menus, ring groups, business hours, voicemail greetings, and call routing rules. Everything is point-and-click — no technical knowledge required. If you need help, our Australian support team is available to assist with configuration at no extra charge.
Start Calling
Download the Click2Call softphone app on your computer or mobile, or plug in a compatible IP desk phone. Your team can immediately start making and receiving calls on their existing devices. If you are porting an existing number, calls will automatically switch over on the agreed porting date with no interruption to service.
Built for Australian Businesses Like Yours
Click2Call works across every industry. Here is how businesses like yours use it every day.
Real Estate
Never miss an enquiry. Route calls to the right agent by suburb or listing, record every conversation for compliance, and let the AI Receptionist handle after-hours calls so leads are captured 24/7.
Learn more ›Tradies
Take calls on your mobile while on the tools. Use a local business number instead of your personal mobile, set up voicemail-to-email so you never lose a job lead, and add a second line when the business grows — no new hardware needed.
Learn more ›Medical Clinics
Handle high call volumes without putting patients on hold. Use ring groups to distribute calls across reception staff, play custom on-hold messages with health information, and route after-hours calls to an answering service automatically.
Learn more ›IT Companies
Integrate calling directly into Microsoft Teams or connect via SIP to your existing PBX. Use the API to build call workflows, trigger automations from inbound calls, and give remote staff a consistent business number wherever they work.
Learn more ›Still using a mobile as your business number?
Every Call on Your Mobile Disappears. A Business Number Captures Everything.
When you take a business call on a personal mobile, there is no recording, no transcript, and no record of what was discussed. Switch to a Click2Call business landline number and every inbound and outbound call is recorded automatically, transcribed by AI, and delivered to your email inbox the moment the call ends.
For businesses using CRM or workflow tools, Click2Call's webhook integration pushes the recording, transcript, and sentiment score directly into your system — no manual data entry required.
Get a Business Number →Automatic call recording
Every inbound and outbound call captured without any manual action.
AI transcription to email
Recording and full transcript delivered to your inbox after every call.
Webhook to CRM
Push call data into Zapier, Make, or your CRM automatically.
Fully searchable transcripts
Find any conversation by keyword, date, or user in seconds.
What Do Click2Call Customers Say?
Businesses across Australia rely on Click2Call for their daily communications. Read our customer case studies to see the results for yourself.
"We moved from a traditional PABX to Click2Call's Cloud PBX when we opened our second office in Perth. Having both locations on the same phone system with shared extensions and call queues has been a real advantage. Our clients always reach the right person, and we've cut our monthly phone bill by nearly a third."
Sarah M.
Operations Manager, Meridian Property Group — Sydney, NSW
"Our team already lived in Microsoft Teams, so Click2Call's Direct Routing integration was the obvious choice. We were up and running in a single afternoon. The number porting was handled entirely by the Click2Call team — I didn't have to do a thing. Call quality on the NBN is crystal clear and their support staff actually pick up the phone."
James T.
IT Manager, Hartwell Freight Solutions — Melbourne, VIC
"We run a dental practice with eight staff across two locations and needed a phone system that could handle both sites as one. Click2Call gave us shared extensions, a single IVR that routes patients to the right location, and call recording for every interaction. The managed setup meant we were live within a day and haven't had to touch the configuration since."
Sandra M.
Practice Manager, Brightside Dental Group — Sydney, NSW
No sales call required
Build a custom quote for your team in 2 minutes
Choose your user count, numbers, and setup options. Get an itemised cost breakdown you can share with your manager, finance team, or business partner — no sales call required.
Frequently Asked Questions About Click2Call
Straight answers to the questions business owners ask most.
VoIP Phone Systems Across Australia
Click2Call provides local phone numbers and cloud PBX for businesses in every major Australian city. Select your city for a local guide.
Ready to Switch to a Smarter Phone System?
Whether you're a solo operator wanting a professional number, or a growing team replacing an old PABX — Click2Call has you covered. No hardware, no lock-in contracts, Australian support included.
Prefer to talk? Call 1300 884 879